Hybrid Account Executive

Posted last month

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About the role

  • Serve as primary point of contact for a portfolio of existing customers
  • Drive account expansions through upselling, cross-selling and renewals
  • Understand customer business goals, challenges, and product usage to deliver value
  • Assess complex technical document management/business process needs and develop comprehensive M-Files solutions
  • Conduct online demos and onsite meetings demonstrating the M-Files solution
  • Generate sales proposals and negotiate complex sales cycles to close
  • Partner with Customer Success, Professional Services, Renewals, Product and other teams to support customer outcomes
  • Maintain accurate forecasting and pipeline management using CRM tools (e.g. Salesforce)
  • Hold yourself accountable for yearly and quarterly sales targets
  • Stay informed on product updates and travel for customer meetings as needed

Requirements

  • Bachelor's or master's degree, or equivalent experience
  • 1-3+ years of experience in Account Management, Customer Success, or expansion-focused SaaS sales
  • Proactive growth mindset focused on achieving sales targets
  • Ability to conduct professional, persuasive remote/onsite meetings with software demonstrations
  • Proven verbal and written communication skills
  • Ability to listen, spot customer pain points and translate needs into proposals
  • Ability to overcome objections and challenges
  • Experience using a CRM system (e.g. Salesforce.com)
  • Fluent in Finnish and English (written and verbal)
  • Preferred: Experience in information management and/or document/content management
  • Preferred: Background in Energy, Manufacturing or Professional Services
  • Preferred: German, Norwegian, Swedish and/or Danish language skills

Benefits

  • Competitive compensation including base salary plus commission (50/50 split, monthly payout)
  • No cap on commission
  • Flexible work/life balance with ability to combine onsite and remote work
  • Experienced and helpful colleagues with a strong "can do" attitude
  • Professional development & learning
  • Opportunity to contribute to company success and growth

Job title

Account Executive

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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