About the role

  • Serve as the primary strategic lead for multiple client accounts, providing high-level counsel and developing long-term plans that align with client business goals.
  • Plan, develop, and oversee the execution of integrated communications strategies, ensuring that all campaigns are cohesive across PR, social, and digital platforms.
  • Foster and maintain strong, trusting relationships with clients, acting as an extension of their in-house teams, and proactively addressing any issues that arise.
  • Lead the development of project plans, strategies, and new business pitches, ensuring alignment with client objectives and agency capabilities.
  • Guide the creation of impactful press materials and storytelling efforts, from media pitches to digital content, ensuring all deliverables meet the highest quality standards.
  • Prepare detailed client reports with insights and recommendations, ensuring that all campaigns are evaluated on their effectiveness and ROI.
  • Provide effective leadership and mentorship to account teams, promoting a culture of high performance and continuous improvement.
  • Oversee the performance and professional development of direct reports, providing regular feedback and conducting performance appraisals.
  • Work with department heads to plan and allocate resources across accounts, ensuring efficiency and profitability.
  • Assist with recruitment efforts, including interviewing and onboarding new team members, ensuring they are set up for success.
  • Identify opportunities to increase agency revenue by upselling services to existing clients and securing new business.
  • Actively participate in the development and presentation of new business proposals and pitches.
  • Collaborate with agency leadership to enhance the agency’s market positioning, including participation in industry events, networking, and award submissions.
  • Develop and oversee client onboarding processes to ensure seamless integration and alignment with client expectations.
  • Implement programs and strategies designed to build and maintain client relationships, including regular check-ins, gifting, and client satisfaction surveys.
  • Continuously explore new and innovative ways to deliver value to clients, staying ahead of industry trends and best practices.

Requirements

  • Minimum 5- 7 years agency experience in a senior account management/director role focused on CPG brands with a demonstrated track record of success in managing key client relationships and driving business growth.
  • Leadership Skills: Demonstrated ability to lead and develop teams, with a focus on collaboration, mentorship, and results-driven performance.
  • Strategic Thinking: Strong strategic and analytical thinking, with the ability to develop and execute comprehensive plans that drive client success.
  • Communication Skills: Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Industry Knowledge: Deep understanding of the public relations and communications landscape, including media relations, digital strategies, and industry trends.
  • Education: Bachelor’s degree in Communications, Marketing, Business, or a related field preferred.

Benefits

  • Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits after three months.
  • Flexible Workweek: Enjoy a 4-day workweek with hybrid options.
  • Holiday Chill: We close down for a paid break during Christmas (subject to change).
  • Wellness Perks: Premium Calm app subscription and access to Perkopolis.
  • Work from Anywhere: After a year with us, work from wherever you want!

Job title

Account Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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