Partnership Manager role at Zurich focusing on group insurance services and strategic relationships with ART. A pivotal role influencing member experience and supporting growth and digital initiatives.
Responsibilities
Build and nurture trusted relationships with ART’s leadership and key functional teams
Deliver high quality group insurance services aligned to ART’s expectations and regulatory standards
Achieve corporate new business and retention targets, including successful onboarding and ongoing relationship management
Collaborate with internal specialists to resolve issues and enhance end to end service delivery
Monitor and report on SLA performance, claims trends, and member experience insights
Identify opportunities to innovate and strengthen Zurich’s value proposition through digital and engagement initiatives
Requirements
Experience in group insurance, superannuation, or financial services
Proven ability to manage strategic relationships with institutional clients
Strong understanding of life insurance offerings, claims, and regulatory settings
Confident communication, presentation, negotiation, and stakeholder engagement capability
Ability to interpret data and translate insights into action
Experience contributing to service improvement or digital enablement initiatives
Benefits
5 weeks of annual leave
15 days of personal/carer’s leave
Family Care (parental leave)
Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees
AUD$500 wellbeing payment per year
AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working)
Access to award-winning training programs
Global mobility opportunities across more than 200 countries worldwide
Volunteer opportunities in state-of-the-art Green Star rated offices
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