Software Engineer responsible for developing AI - powered backend services for Zendesk. Collaborating across teams to enhance AI capabilities and ensure service reliability in Portugal and Europe.
ZE
Zendesk
Currently Hiring
About the company
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online.
Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers.
Zendesk products are built with love to be loved.
The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
Open jobs
Browse and apply for open jobs at Zendesk.
62 jobs found
Staff ML Engineer developing GenAI infrastructure at Zendesk. Leading design and optimization of ML platforms while fostering technical excellence and collaboration.
Senior Data Engineer developing Data Warehouse solutions using BigQuery/Snowflake at Zendesk. Collaborating in an Agile environment and implementing data architecture best practices.
Senior Manager in Marketing Operations at Zendesk leading a team to drive business growth and optimize lead funnel processes. Focused on innovation and collaboration across teams to enhance efficiency.
Senior Solutions Consultant guiding technical aspects at Zendesk regarding AI's impact on customer experience. Collaborating with diverse stakeholders and developing solutions for effective engagements.
Technical Architect developing customized solutions for customer contact centers at Zendesk. Leading technical implementation projects with comprehensive understanding of customer requirements and technologies.
Account Executive at Zendesk driving growth by acquiring new commercial customers. Focus on building relationships and introducing innovative AI solutions to enhance customer experience.
Support expert at Zendesk providing technical guidance to Premier customers. Managing escalations and collaborating with internal teams for problem resolution.
CX Acceleration Manager managing relationships and technical assessments to enhance Zendesk solutions. Working collaboratively with various teams to improve customer experiences and satisfaction.
Customer Success Manager focusing on customer outcomes through Zendesk solutions. Advocating for customers, enhancing product adoption, and managing customer relationships effectively.
Privacy Counsel at Zendesk overseeing privacy advisory for Marketing, HR, IT, and Sales departments. Leading privacy program management and legal risk mitigation while ensuring compliance with global privacy standards.
Vice President, Treasurer leading global treasury function for Zendesk. Responsible for driving growth through strategic cash and capital structure management while optimizing liquidity.