Hybrid SMB Account Executive

Posted last month

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About the role

  • Corporate Account Executive responsible for acquiring new customers and expanding SaaS products at Zendesk. Manage customer relationships while driving revenue growth through innovative solutions and strategies.

Responsibilities

  • Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion
  • Manage and nurture customer relationships ensuring high satisfaction and retention levels
  • Proactively identify and pursue opportunities to cross-sell additional products and services
  • Use data insights, customer intents, and adoption history to prospect new clients
  • Lead competitive sales cycles through strong communication skills
  • Develop a robust pipeline of qualified opportunities, accurately tracking details and sales stages in Salesforce

Requirements

  • BA/BS degree or equivalent experience required
  • At least 2 years of B2B sales or solution engineering experience, preferably in the SaaS industry
  • Experience in managing and expanding customer relationships
  • Strong presentation, negotiation, and deal-closing skills
  • Strong account research, prospecting, and customer outreach skills
  • Knowledge of industry trends and the ability to build relationships with key decision makers
  • Familiarity with key Sales tools such as Salesforce, Gong, and Clari

Benefits

  • Hybrid work model with onsite collaboration
  • Professional development opportunities
  • Flexible working hours

Job title

SMB Account Executive

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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