Corporate Account Executive responsible for acquiring new customers and expanding SaaS products at Zendesk. Manage customer relationships while driving revenue growth through innovative solutions and strategies.
Responsibilities
Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion
Manage and nurture customer relationships ensuring high satisfaction and retention levels
Proactively identify and pursue opportunities to cross-sell additional products and services
Use data insights, customer intents, and adoption history to prospect new clients
Lead competitive sales cycles through strong communication skills
Develop a robust pipeline of qualified opportunities, accurately tracking details and sales stages in Salesforce
Requirements
BA/BS degree or equivalent experience required
At least 2 years of B2B sales or solution engineering experience, preferably in the SaaS industry
Experience in managing and expanding customer relationships
Strong presentation, negotiation, and deal-closing skills
Strong account research, prospecting, and customer outreach skills
Knowledge of industry trends and the ability to build relationships with key decision makers
Familiarity with key Sales tools such as Salesforce, Gong, and Clari
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