(Junior) Consultant in Banking at DPS, handling complex business processes and project responsibilities with large clients in a collaborative team environment.
About the role
- CX Acceleration Manager leading short-term engagements to drive value realization for Zendesk clients. Delivering measurable improvements in customers' Zendesk ecosystem and overall CX maturity through expert consultation.
Responsibilities
- Lead focused, short-term engagements with strategic clients
- Conduct comprehensive technical assessments
- Secure commitment and foster relationships with stakeholders
- Lead and execute configuration changes and administrative updates
- Maximize feature utilization
- Effectively coordinate and mobilize cross-functional teams
- Conduct close-out reviews clearly quantifying the value delivered
- Capture learnings and best practices from engagements
Requirements
- 5+ years of experience in technical enterprise client-facing roles
- Expert-level, verifiable hands-on Zendesk administrative experience
- Proven ability to conduct technical assessments
- Experience mobilizing teams and driving actions that result in clear outcomes
- Exceptional verbal and written communication skills
Benefits
- Hybrid work environment
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
(Senior) IT - Consultant Banking designing and managing software solutions. Work with project teams in various locations and oversee implementations with clients.
Banking Consultant quality experience in retail banking by meeting end - to - end customer needs and providing solutions. Collaborating with teams to ensure high customer advocacy and engagement.
Senior Technology Consultant designing multi - cloud architectures and leading DevOps efforts at Hewlett Packard Enterprise. Enhance engineering velocity through automation and cloud solutions in a hybrid work environment.
Senior Project Manager responsible for managing medium and high complexity projects at S&P Global. Collaborating with stakeholders to achieve business objectives and ensure successful delivery.
Value Consultant responsible for translating business demands into actionable plans with measurable outcomes. Collaborating with process owners at S&P Global for process excellence initiatives.
Consultant écologue spécialisé en biodiversité chez Bureau Veritas. Accompagnement des entreprises sur les enjeux environnementaux et préservation des écosystèmes.
Software Consultant guiding clients in using warehouse management solutions effectively. Overseeing projects from kickoff to live operation, ensuring software integration in their processes.
Involved in accounting tasks and strategic projects at Auren Energia, focusing on M&A and compliance. Seeking an analytical professional with advanced English in a collaborative environment.
Project Manager responsible for end - to - end project management in e - mobility and related fields. Leading agile and traditional teams while implementing standardized processes and stakeholder management.