Senior AI Models Engineer at Heidi leading AI research and development initiatives. Focusing on improving model performance in healthcare domain with hybrid work environment.
About the role
- AI Agent Engineer developing stateful, scalable AI agents at Zendesk. Collaborating with teams for innovative, high-impact AI solutions.
Responsibilities
- Design and develop robust, stateful, and scalable AI agents
- Collaborate with cross-functional teams on AI deployment lifecycle
- Evaluate and select appropriate foundation models and services
- Optimize AI systems for performance and reliability
Requirements
- Experience with Python and modern agentic frameworks (e.g., LangChain, LlamaIndex)
- Deep understanding of prompt engineering, context management, and LLM behavior
- Familiarity with tool integration and APIs (OpenAI, Anthropic)
- Ability to implement safety and reliability measures
Benefits
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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