Employee Service Sales Specialist at Zendesk driving growth in SaaS by building customer relationships and providing innovative solutions. Collaborating closely with sales team and product development for max impact.
Responsibilities
Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges.
Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure.
Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions.
Provide subject matter expertise to the sales organization.
Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that lead to successful deal closures.
Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback.
Requirements
BA/BS degree or equivalent experience required
Minimum of 10 years of experience in HR / IT Service & Operations Management
At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases.
Strong, consistent track record of achieving targets & quota, with President’s club membership considered a plus.
Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
Ability to understand broad, macro-level business HR / IT needs for prospective clients.
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