Product Specialist role focusing on sales and technical support in sustainable mining technologies at FLSmidth. Collaborating with global teams to optimize mill life and enhance customer solutions.
About the role
- Employee Service Sales Specialist at Zendesk driving growth in SaaS by building customer relationships and providing innovative solutions. Collaborating closely with sales team and product development for max impact.
Responsibilities
- Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges.
- Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure.
- Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions.
- Provide subject matter expertise to the sales organization.
- Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that lead to successful deal closures.
- Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback.
Requirements
- BA/BS degree or equivalent experience required
- Minimum of 10 years of experience in HR / IT Service & Operations Management
- At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases.
- Strong, consistent track record of achieving targets & quota, with President’s club membership considered a plus.
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
- Ability to understand broad, macro-level business HR / IT needs for prospective clients.
- Excellent communication and interpersonal skills.
- Ability to travel to customer locations
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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