Sales Representative acquiring BCO and freight forwarder customers with CMA CGM. Building strong relationships and promoting a range of shipping and logistics solutions.
Responsibilities
Identify and acquire new BCO and freight forwarder customers in the assigned region
Grow business with existing accounts through regular visits and proactive follow-up
Promote CMA CGM Group’s full range of services (shipping, VAS, sustainability products, cargo care, logistics solutions)
Develop tailored, consultative sales solutions based on customer needs
Build and maintain strong relationships with key decision-makers
Ensure high customer satisfaction and retention
Manage sales opportunities via CRM tools (Salesforce Nova)
Keep opportunities, customer interactions, and activities updated in CRM
Support accurate sales forecasting and pipeline reporting
Monitor market trends, trade flows, competitor activities, and customer needs
Share insights with management on pricing, service requirements, and new business opportunities
Collaborate with Trade, Operations, Customer Service, and Sales Support teams
Coordinate resolution of service or operational issues
Provide market intelligence to support commercial strategy and capture new cargo
Requirements
Bachelor’s degree preferred (Business, International Trade, Logistics, Maritime Studies or similar)
1–7 years commercial experience in container shipping, freight forwarding, or logistics
Experience working with both BCO and freight forwarder customers
Proven track record in new business development and account growth
Strong understanding of shipping line operations, trade dynamics, and pricing
Experience with CRM systems (preferably Salesforce Nova)
Strong B2B sales, negotiation, and communication skills
Ability to offer value‑based solutions and handle objections effectively
Experience in customer meetings, presentations, and negotiations
Fluency in written and spoken English (part of the interview will be conducted in English).
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