Back Office Customer Expert supporting insurance clients with written inquiries. Working remotely after training period while assisting in maintaining customer satisfaction and data management.
About the role
- Manager of Enterprise Account Executives at Zello leading enterprise sales teams with a strong track record. Focus on pipeline building, coaching, and standardizing sales execution.
Responsibilities
- Lead a team of enterprise AEs that consistently hits or exceeds quota
- Leverage Zello’s sales process access your team and look to continuously improve how you and your team operate
- Maintain a healthy, predictable team pipeline and a forecast that leadership trusts
- Be recognized as a strong coach and partner who makes AEs better and deals sharper
- Hire, coach, and retain high performing AEs with clear goals and expectations
- Run focused one on ones that drive accountability and growth
- Ensure the team is generating and progressing high quality pipeline from outbound, inbound, and partners
- Define and reinforce clear qualification and stage criteria in the CRM
- Standardize key parts of the sales process such as discovery, value articulation, and closing
- Work with Marketing, SDR, Customer Success, and Product on target accounts, messaging, and handoffs
Requirements
- Proven enterprise sales people leader
- Has led enterprise AE teams with a strong record of hitting or exceeding team targets
- Comfortable coaching reps through complex, multi stakeholder enterprise sales cycles
- Strong in pipeline, forecasting, and scalability
- Skilled at building and inspecting pipeline and owning a reliable team forecast
- Thinks in terms of repeatable systems and processes rather than one off wins
- Coach and standard setter
- Enjoys coaching AEs on deals and skills and gives clear, constructive feedback
- Defines what good looks like and holds the team to that standard
- Executive presence and relationship partner
- Confident joining executive meetings with your AEs and adding value in the room
- Supports reps in building and deepening executive relationships in key accounts
- Hands on, team first operator
- Willing to roll up sleeves on deal strategy, process, and data
- Gains energy from building with others rather than managing from a distance
Benefits
- competitive pay
- equity with significant upside
- sabbatical after every five years of service
- flexible schedules and time off
- free snacks in our break room
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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