Assistant Store Manager supporting operations at Goodwill Store in Calcutta, OH. Leading a team and driving sales to ensure an exceptional customer experience.
Responsibilities
Assist the Store Manager in overseeing all store operations, including sales, customer service, and inventory management
Supervise, train, and motivate staff to achieve performance goals and maintain high service standards
Ensure the store is clean, organized, and visually appealing for customers
Handle customer inquiries, complaints, and escalations with professionalism
Monitor cash handling procedures and ensure transaction accuracy
Support scheduling, payroll, and other administrative tasks
Collaborate with the Store Manager to implement sales strategies and meet financial targets
Ensure compliance with Goodwill policies, safety standards, and operational procedures
Requirements
Proven leadership and supervisory experience in a retail or customer service environment
Excellent communication, interpersonal, and problem-solving skills
Ability to lift up to 25 pounds and stand for extended periods
Reliable with a strong commitment to punctuality and consistent attendance
No criminal background that would be incompatible with a retail environment (background check required)
Proficiency in basic math, cash handling, and inventory management
Strong organizational skills and attention to detail
Previous retail management experience is preferred but not required
Benefits
Flexible scheduling, including weekends and evenings
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