Global Technical Sales Support Specialist at GEWISS supporting pre - sales activities with technical solutions. Collaborating with international teams to ensure competitive and accurate technical offers.
About the role
- Customer Service Representative providing support daily via email, phone, and chat at YASS. Act as the first point of contact and assist colleagues while managing online orders and queries.
Responsibilities
- Via e-mail, telefoon en chat sta jij elke dag klaar voor de klanten.
- Eerste aanspreekpunt voor je collega’s in de winkels.
- Volg online bestellingen op van A tot Z.
- Werk nauw samen met e-commerce en logistiek om (technische) issues en levertermijnen te regelen.
- Verwerk vragen administratief en deel cruciale informatie met je collega’s.
Requirements
- Bachelor diploma of gelijkwaardig door ervaring in een commerciële en klantgerichte omgeving.
- Nederlands is top, en je hebt een basiskennis Frans.
- Klantvriendelijkheid en commerciële feeling zijn jouw tweede natuur.
- Creatief en kalm, zelfs in uitdagende situaties.
- Je houdt ervan om meerdere ballen in de lucht te houden en behoudt altijd het overzicht.
- Flexibel in werkuren, bereid om 1 avond per week en minimaal 1 zaterdag per maand te werken.
Benefits
- Competitief salaris met extralegale voordelen.
- Shoppen met personeelskorting!
- Sample sales: Shoppen in ons eigen winkeltje, dit 1x per jaar.
- Onboarding & fancy omgeving: Een buddy, koffiemachine, massa's mensen om je heen.
- Whoop whoop: kikkertafel, gym, rooftop en nog zoveel meer, YEAY baby!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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