Technical Sales Engineer/Specialist supporting engineering and sales teams at Xylem. Involved in pre-sales and post-sales technical support for water technology solutions.
Responsibilities
Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers, while being assisted by Engineering in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
Assist Engineering Team, who is responsible for providing technical and product expertise, as well as researching and gathering data to understand how to meet the customers consultancy needs or solve the customer problem.
Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents.
Provide essential support to the sales team in quotation creation process for engineered projects.
Contribute as a technical consultant in efforts to prepare and review project bid package.
Provide product and application expertise, design support, technical drawing support, etc. Advise sales team on technical requests and implications as they relate to the project.
Aid Application Engineers and Sales, who are responsible for providing a detailed review of all technical documentation for a project including specifications, plans, drawings, etc. Ensures the proposal is technically viable, and feasible.
Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with customer for approval.
Review specifications and ensure submitted drawings are compliant.
Address promptly the questions from customers on the drawings submitted.
Work in collaboration with third party vendors to ensure the customer requirements are fully met.
Work closely with the party who requested post sale support to gain deeper understanding of request and scope the need.
Support the project managers in providing technical solutions to the customers and Engineers.
Provide support to the application engineers in conducting application training for customer service and operations.
Participate in Xylem Watermark volunteer activities
Requirements
Bachelor’s degree in engineering or equivalent experience required
0-2+ years of relevant experience. Engineer-in-training (EIT) and recent graduates welcome!
Ability to use consistent business processes to achieve desired results, including ability to react appropriately and timely to changing business needs.
Willingness and ability to always provide superior customer service.
Ability to effectively communicate verbally and in writing.
Strong problem-solving and negotiation skills.
Effective interpersonal skills with customers, coworkers, and management
Strong teamwork and organizational skills with the ability to multi-task.
Proficiency in Microsoft Office products and the use of computer applications.
Valid driver’s license with acceptable driving record
Sales Developer at Capgemini Engineering responsible for managing and developing large client accounts in the nuclear sector. Requires experience in sales within IT or engineering environments.
Solutions Architect specializing in Networking at Axians to accelerate energy transition and digital transformation. Engaging with clients and designing robust networking architectures for business needs.
Sales Engineering Manager leading a team to expand clients and win new customers in retail solutions. Driving strategic vision and managing sales engineers in North America.
Sales Engineer at NCR Voyix leading technical solution strategies for federal retail sales. Collaborate with Account Executives and develop relationships with customer leadership.
Ingénieur commercial Microsoft Security avec expérience dans le développement de partenariats. Responsabilités incluent la gestion d’un portefeuille clients et la promotion des solutions Microsoft.
Presales Architect at Hewlett Packard Enterprise focusing on technical consulting and solution selling in IT. Engaging with customers to redefine solutions that meet their technical and business requirements.
Sales Engineer at KnowBe4 as trusted expert bridging technical features to business value. Collaborate with sales team to support the sales process and customer understanding.
Sales Engineer combining technical expertise and sales skills to support customers at MacDermid Enthone. Responsible for developing new business and expanding sales of ACC products in Industrial Solutions.
Entry - level presales architect role at Hewlett Packard Enterprise, working to design customer solutions and proposals. Involves collaboration with sales teams and technical customers to meet business objectives.