Commercial role handling Microsoft Azure Fabric solutions, focusing on partner acquisition and existing partner support in a leading tech company.
About the role
- Sales Engineer educating customers on digital manufacturing services and managing project scope. Engaging with engineering and manufacturing teams while assisting in issue resolution and customer relations.
Responsibilities
- Quoting, selling, solving issues/review, getting purchase orders
- Engage with customers, engineering, and manufacturing to execute strategies, schedules, and cost.
- Project management, set up projects for tooling, prototyping, parts production
- Assigning engineering projects to Fathom’s Chinese subsidiary
- Coordinate with the accounting and engineering departments
- Manage ongoing customer issues from quality to shipping delays, lost shipments.
- Provide ongoing support and troubleshooting regarding shipping, and other project requirements.
- Past due receivables collection
- Research potential new accounts
- Solidify relationships with existing clientele
- Assist other departments, as sometimes an engineer needs another set of eyes on things, or accounting needs help getting in touch with a customer
- Effectively communicate project expectations to client and team members in a timely and deliberate fashion
- Troubleshoot molding issues and some product development
Requirements
- Bachelor’s degree in the field of Engineering or 5+ years’ experience
- 3+ years’ experience with CNC machining or quoting related to CNC machining
- Skills needed to deal directly with customer on a technical sales level requires experience in both the technology injection molding side and the customer management side.
- Project management experience.
- 3D CAD and technical drawing experience required; proficiency desired.
- A basic understanding on business processes is also required.
- NO CERTIFCATIONS REQUIRED
Benefits
- Medical, dental, and vision coverage.
- Company paid for Life insurance, short-term and long-term disability insurance.
- Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment).
- 401k Plan
- Discounts on products and services.
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