Senior Sales Engineer focusing on SLED accounts in the Eastern U.S. Delivering cybersecurity solutions and collaborating closely with sales teams at Proofpoint.
WK
Hybrid Associate Director, Technology Sales Support – Solutions Consulting, Presales/Sales Engineering
Posted last month
About the role
- Associate Director leading strategic vision for technical sales support and solutions consulting. Overseeing complex technical support initiatives within a global technology organization.
Responsibilities
- Provide strategic leadership and direction to multiple technical sales support teams
- Ensure alignment of technical support activities with overall company objectives and sales targets
- Develop and implement advanced technical training programs for staff development
- Collaborate with senior sales and product development leaders to create comprehensive support strategies
- Oversee the creation and maintenance of high-quality technical documentation and resources
- Lead the resolution of the most complex and critical technical issues
- Assess departmental performance and implement strategies for continuous improvement
- Drive innovation in technical support methodologies and tools
- Establish and maintain strong relationships with key customers and strategic partners
- Represent the technical sales support function in executive and interdepartmental meetings
Requirements
- Bachelor’s Degree
- Expertise in leading and strategizing at a high organizational level
- Deep understanding of technical products and engineering concepts
- Ability to work effectively across departments
- Skills in handling intricate and high-stakes technical matters
- Capacity to drive advancements in technical support practices
- Skills in fostering strong relationships with key stakeholders
- Experience in assessing and enhancing team performance
- Ability to develop and execute long-term departmental strategies
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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