Hybrid Associate Director, Technology Sales Support – Solutions Consulting, Presales/Sales Engineering

Posted 22 hours ago

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About the role

  • Associate Director leading strategic vision for technical sales support and solutions consulting. Overseeing complex technical support initiatives within a global technology organization.

Responsibilities

  • Provide strategic leadership and direction to multiple technical sales support teams
  • Ensure alignment of technical support activities with overall company objectives and sales targets
  • Develop and implement advanced technical training programs for staff development
  • Collaborate with senior sales and product development leaders to create comprehensive support strategies
  • Oversee the creation and maintenance of high-quality technical documentation and resources
  • Lead the resolution of the most complex and critical technical issues
  • Assess departmental performance and implement strategies for continuous improvement
  • Drive innovation in technical support methodologies and tools
  • Establish and maintain strong relationships with key customers and strategic partners
  • Represent the technical sales support function in executive and interdepartmental meetings

Requirements

  • Bachelor’s Degree
  • Expertise in leading and strategizing at a high organizational level
  • Deep understanding of technical products and engineering concepts
  • Ability to work effectively across departments
  • Skills in handling intricate and high-stakes technical matters
  • Capacity to drive advancements in technical support practices
  • Skills in fostering strong relationships with key stakeholders
  • Experience in assessing and enhancing team performance
  • Ability to develop and execute long-term departmental strategies

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave

Job title

Associate Director, Technology Sales Support – Solutions Consulting, Presales/Sales Engineering

Job type

Experience level

Senior

Salary

$110,300 - $197,150 per year

Degree requirement

Bachelor's Degree

Location requirements

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