Account Supervisor II managing key accounts at Woven Health Collective. Building client relationships and developing sales strategies within healthcare marketing.
Responsibilities
Manage and cultivate long-term relationships with key accounts, ensuring satisfaction and retention.
Play an integral role in new business pitches, leading the effective on-boarding process for new clients.
Develop sales programs and strategic plans designed to meet and exceed budgeted sales objectives.
Focus on growing and developing existing accounts while identifying and securing new business opportunities.
Oversee mid-level accounts that are moderately complex in scope, coordinating with teams and internal departments for optimal delivery.
Provide leadership, coaching, and mentoring to team members, fostering an environment of growth and collaboration.
Analyze client and market trends, making informed recommendations to further business goals and client satisfaction.
Ensure smooth coordination of client campaigns, marketing plans, and project delivery.
Monitor account financials, including budgets and forecasts, to ensure profitability and adherence to goals.
Address moderately complex issues and escalate more advanced problems to senior management.
Maintain regular, effective communication with clients and internal stakeholders at all stages of client engagement.
Requirements
Bachelors degree in business, marketing, communications, or a related field required.
Typically requires 2 to 4 years of direct experience in account management, client relations, or sales.
Solid understanding of account management principles, sales strategies, and client onboarding practices.
Exceptional oral and written communication skills.
Customer/client orientation and a proactive, self-motivated approach.
Effective leadership, collaboration, and mentoring capabilities.
Strong account management, sales program development, and analytical skills.
Ability to build and maintain collaborative relationships with clients and internal teams.
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