Hybrid Relationship Manager – Digital Assets

at Nuvei

• Job title: Relationship Manager – Digital Assets
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sofia, Bulgaria

About the role

• Relationship Manager responsible for managing customer relations within the fast-growing Digital Assets team at Nuvei. Work alongside clients in their payment processing journey in the evolving fintech landscape.

Responsibilities

• Be the main point of contact for the businesses you manage and build strong, long-lasting customer relationships
• Use your understanding of your customers, our products and industry to proactively go to customers with recommendations that will help them grow
• Use transactional data to provide insights to your customers on how they can improve performance across all areas of their business
• Work closely with our Product teams to help influence our new product developments based on customer needs
• Identify and close new opportunities to grow business within your portfolio of customers
• Act as a central point of contact to a wide range of internal functions.
• Travel to visit customers as required

Requirements

• 3+ years of experience in a relationship management/account management role preferably within enterprise software or other technology related industries.
• Self motivated and a wide systemic view of the industry, company and it’s products
• Be genuinely curious to learn – both about our dynamic industry and our customers.
• Comfortable working with data and a skilled enough communicator to be able to use that data to make new product recommendations in a commercial setting.
• A desire to progress and develop yourself personally and professionally
• Relevant payments industry and digital assets/crypto experience – either from another payments provider or from the merchant side – is a definite plus, but not required

Benefits

• A challenging job in a fast-developing, international company.
• A friendly work environment where you can thrive and develop your skills.
• Career advancement possibilities.
• Competitive remuneration package.
• Additional Health insurance incl. Dentist.
• Fully covered MultiSport card.
• Food vouchers.
• Employee discounts card, Seminars and conference tickets, Playroom, and other additional perks.