SMB Account Manager for Deliveroo managing relationships with small to medium partners. Collaborate across departments to leverage insights for business growth.
Responsibilities
Manage and service a portfolio of small to medium partners with their growth and enquiries
Build relationships with partners and roll out initiatives that increase revenue and profitability
Share best practices with partners to achieve operational excellence
Use data-driven insights to identify opportunities for partners to grow and understand their customer base better
Work with cross functional departments to drive business growth (Marketing, Operations, Customer Service, Deliveroo for Work)
Requirements
At least 2-3 years experience in account servicing or sales
Strong commercial acumen
Excellent attention to detail, people skills and organization skills
Ability to create and maintain long term relationships
Demonstrate experience using Microsoft Office or G-suite tools
A self-starter as we'll look for you to manage your own time and priorities
Must be fluent in English
Must be able to converse in basic Mandarin
Benefits
Healthcare benefits
Parental leave
Pensions
Generous annual leave allowances
Time off to support a charitable cause of your choice
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