Hybrid SMB Account Manager

Posted 5 hours ago

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About the role

  • SMB Account Manager for Deliveroo managing relationships with small to medium partners. Collaborate across departments to leverage insights for business growth.

Responsibilities

  • Manage and service a portfolio of small to medium partners with their growth and enquiries
  • Build relationships with partners and roll out initiatives that increase revenue and profitability
  • Share best practices with partners to achieve operational excellence
  • Use data-driven insights to identify opportunities for partners to grow and understand their customer base better
  • Work with cross functional departments to drive business growth (Marketing, Operations, Customer Service, Deliveroo for Work)

Requirements

  • At least 2-3 years experience in account servicing or sales
  • Strong commercial acumen
  • Excellent attention to detail, people skills and organization skills
  • Ability to create and maintain long term relationships
  • Demonstrate experience using Microsoft Office or G-suite tools
  • A self-starter as we'll look for you to manage your own time and priorities
  • Must be fluent in English
  • Must be able to converse in basic Mandarin

Benefits

  • Healthcare benefits
  • Parental leave
  • Pensions
  • Generous annual leave allowances
  • Time off to support a charitable cause of your choice

Job title

SMB Account Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridSingapore

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