Bilingual Senior Account Manager managing key strategic relationships in the Americas for Collinson Group. Focused on growth opportunities and client satisfaction in travel-related benefits.
Responsibilities
Own, manage, and cultivate the key strategic relationship with network regional offices.
Maintain a strong commercial awareness and understanding of commercial strategy, market intelligence and competitor insight.
Carry out regular account reviews.
Be viewed as a trusted advisor by senior decision-makers at a variety of client-facing levels.
Maintain a base of existing accounts and build a long-term plan for retention and growth.
Anticipate, understand and respond to the competitive challenges and marketplace issues impacting the client’s business.
Actively identify and pursue additional revenue opportunities, cross-sales or expansion of existing portfolios that will increase Collinson’s value to the customer and increase customer satisfaction while meeting growth objectives.
Create and deliver sales / product presentations and proposals.
Requirements
Bachelor’s degree with 5+ years B2B Account Management experience or 10+ years relevant equivalent experience
Industry knowledge or first-hand experience with a major financial institution, credit card issuer or enhancement services provider preferred.
Strong Microsoft Office Word, Excel and PowerPoint proficiency.
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