Manager, Client Success for Amplifi, overseeing dentsu accounts and delivering media effectiveness and efficiency. Leading client engagement through strong communication and collaboration with team members.
About the role
- Senior Deployment Success Manager leading Workday implementation projects for diverse industries. Collaborating with teams and clients to ensure seamless deployments and high customer satisfaction.
Responsibilities
- Demonstrate proficiency in the Workday HCM and/or Financials product suite
- Ability to work in diverse, fast paced environment and effectively collaborate across teams
- Provide guidance to client resources during customer deployments
- Ability to juggle multiple projects and issues simultaneously
- Review and assess projects are on schedule per defined project timeline
- Confirm the project is delivered within the budget outlined in the SOW
- Work collaboratively with the Workday Success Plans account team made up of Managing Partners, Customer Success Managers and Technical Account Managers to deliver on the overall value of Workday Success Plans
- Be a liaison for sales and partner relations by providing partner implementation success data.
Requirements
- 3+ years of experience deploying Workday in a Project Management Capacity in one of the following verticals: FSI, Higher Ed, State & Local Governments
- 5+ years of experience in project management with HCM, Student, Payroll or Financial implementations
- 5+ years of experience leading deployments of Workday, Oracle, SAP, PeopleSoft or similar applications
- Experience supporting large, enterprise organizations
- Excellent organization, time management, and presentation skills
- Ability to Present at Customer Executive Steering Committee meetings
- Experience working with customer project managers to proactively identify/resolve issues
- Promote a positive and inclusive working environment
- Experience in one of the following verticals: Healthcare, FSI, Higher Ed, State or local government, or Professional business service.
Benefits
- Workday Bonus Plan or a role-specific commission/bonus
- Annual refresh stock grants
- Flexible work arrangements
- Health insurance
- Professional development opportunities
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