Hybrid Senior Sales Operations Analyst

Posted 2 weeks ago

Apply now

About the role

  • Sales Operations Analyst managing sales technologies such as Salesforce and Highspot at Wolters Kluwer. Ensuring seamless operations and delivering user training for sales teams.

Responsibilities

  • Manage and optimize key platforms—including Responsive, Salesforce, Highspot, Clari, and LinkedIn Sales Navigator—ensuring seamless operations
  • Serve as the day-to-day administrator for Responsive and other assigned sales technologies
  • Manage user provisioning, permissions, configurations, and system updates
  • Act as the first point of contact for user issues and questions
  • Provide timely resolution or escalation, and maintain a knowledge base of common issues and solutions
  • Develop and deliver onboarding and ongoing training for end users
  • Support the rollout of new features, updates, or tools by coordinating communications
  • Partner and align with Revenue Enablement, Operations IT, and Business on strategy

Requirements

  • Experience administering or supporting sales/revenue platforms (especially Responsive and Salesforce , then Highspot , Clari , LinkedIn Sales Navigator , etc.)
  • Strong problem-solving skills
  • Ability to create clear, user-friendly training and support materials
  • Excellent communication and interpersonal skills
  • Comfortable working in a fast-paced, global environment
  • Fluency in English

Benefits

  • Flexible working hours where you can start between 8:00 and 10:00
  • Flexible working policy (3 days a week from home, 2 days a week in the office)
  • English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning and Udemy
  • Possibility of certification paths
  • Development plans to help you steering your career path
  • Annual performance and salary reviews
  • Community and teambuilding events like the global code games, network events and Wolters Kluwer value days

Job title

Senior Sales Operations Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job