Sales Operations Specialist optimizing trade marketing for BAT's FMCG operations. Ensuring data integrity, supporting the field force and providing operational activity coordination.
About the role
- Sales Operations Analyst supporting the operational needs of Delinea's APAC sales organization. Ensuring data accuracy, reporting, and assisting in core sales processes for growth objectives.
Responsibilities
- Perform regular data hygiene reviews in Salesforce and other GTM systems to ensure accuracy, completeness, and adherence to data standards.
- Execute data enrichment and cleansing using tools such as ZoomInfo, HG Insights, Cognism, Openprise, and similar platforms.
- Maintain account, lead, contact, and opportunity records; investigate and resolve data gaps and inconsistencies.
- Run, update, and distribute recurring reports and dashboards, ensuring accuracy and timely delivery.
- Support basic Salesforce and process-related user tickets (data issues, workflow questions, and light troubleshooting).
- Validate data used in forecasting and pipeline reviews under the guidance of senior team members.
- Support day-to-day execution of key sales processes including lead/contact routing, opportunity stage hygiene, sales onboarding/offboarding tasks, and territory/account assignment updates.
- Monitor adherence to required sales processes and escalate risks or recurring issues to Sales Operations and Sales Leadership.
- Document processes and contribute to internal knowledge bases to improve consistency and enablement.
- Analyze sales activity, productivity, and funnel metrics; highlight trends or issues that impact performance, reporting accuracy, or efficiency.
- Support ad-hoc requests such as list pulls, coverage checks, and pipeline/funnel reviews for APAC leadership.
- Partner with Marketing, Sales, and SDR teams to ensure records are created, enriched, and routed correctly, and provide lightweight enablement on process changes and system updates.
- Support the VP Sales, APAC with forecasting, reporting, and insights, recommending practical improvements to process and execution.
Requirements
- 4+ years of professional experience in Sales Operations, Sales Strategy, Revenue Operations, or a closely related commercial operations role
- Bachelor’s degree preferred (or equivalent practical experience)
- Strong attention to detail and a commitment to data accuracy and process consistency
- Strong analytical skills with proficiency in Excel/Google Sheets (e.g., VLOOKUP/XLOOKUP, filters, pivot tables)
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
- Experience with Salesforce and GTM tools such as Outreach, 6sense, Openprise, Clari, and similar platforms
- Proactive mindset with a strong sense of ownership and the confidence to ask clarifying questions when needed
- Clear communication skills and a collaborative, positive working style
- Highly organized, reliable, and committed to delivering high-quality work
- Curiosity and eagerness to grow into broader analytical, operational, and strategic responsibilities
Benefits
- competitive salaries
- meaningful bonus program
- excellent benefits, including healthcare insurance
- pension/retirement matching
- comprehensive life insurance
- employee assistance program
- time off plans
- paid company holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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