HR Specialist administering employee benefits at Bowman and Brooke LLP for a variety of programs. Role includes reconciliation, compliance, and collaboration with payroll and employees.
About the role
- Employee Relations Partner at Wolters Kluwer supporting compliance and providing guidance on employee relations issues. Involves managing investigations and consulting with HR stakeholders.
Responsibilities
- Play a critical role in upholding and reinforcing Wolters Kluwer’s Values, Code of Business Ethics, and policies.
- Serve as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management.
- Manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials.
- Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters.
- Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints.
- Collaborate with internal partners and stakeholders to support escalated leave of absence, accommodation and immigration cases.
- Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment.
- Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities.
Requirements
- Bachelor's degree in HR or related field
- 5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required
- Experience conducting complex ER investigations at all levels, including executive level
- Excellent verbal and written communication skills - ability to write factually and persuasively is a must
- Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority
- Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices.
- Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions.
- Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes.
- Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions.
- Experienced decision maker who uses good reasoning and sound judgment
- Strong knowledge of ER, labor relations, training, and conflict resolution
- Experience with Workday and HR Acuity case management system, a plus
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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