Employee Relations Partner at Wolters Kluwer supporting compliance and providing guidance on employee relations issues. Involves managing investigations and consulting with HR stakeholders.
Responsibilities
Play a critical role in upholding and reinforcing Wolters Kluwer’s Values, Code of Business Ethics, and policies.
Serve as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management.
Manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials.
Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters.
Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints.
Collaborate with internal partners and stakeholders to support escalated leave of absence, accommodation and immigration cases.
Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment.
Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities.
Requirements
Bachelor's degree in HR or related field
5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required
Experience conducting complex ER investigations at all levels, including executive level
Excellent verbal and written communication skills - ability to write factually and persuasively is a must
Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority
Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices.
Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions.
Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes.
Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions.
Experienced decision maker who uses good reasoning and sound judgment
Strong knowledge of ER, labor relations, training, and conflict resolution
Experience with Workday and HR Acuity case management system, a plus
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