Senior Experience Researcher steering user - centered research for Adobe products including Adobe Acrobat. Collaborating across teams to identify strategic opportunities and articulate research results.
WK
Hybrid Senior CX/UX Researcher – AI-First Innovation for Tax & Accounting
Posted 3 hours ago
About the role
- Senior CX/UX Researcher leading research initiatives to transform user insights into actionable recommendations for Wolters Kluwer's Tax & Accounting workflows. Collaborating with cross-functional teams to enhance user experiences.
Responsibilities
- Lead, design, and execute complex user research studies, identifying opportunities to drive business value and improve the user experience.
- Merge qualitative and quantitative data via mixed methodologies.
- Drive cross-functional alignment by presenting research insights to senior stakeholders and executive leadership, influencing product and business decisions.
- Synthesize and communicate research findings for diverse audiences, including executive summaries, workshops, and actionable recommendations for cross-functional teams.
- Partner with designers, product managers, and engineers to translate research insights into strategic design and product roadmaps.
Requirements
- Bachelor's Degree in a relevant discipline (Design, HCI, Behavioral Sciences, or related field) or equivalent relevant experience with advanced UX certification or training.
- 5+ years in a User Research role for digital solutions, with demonstrated leadership in research planning and execution.
- Advanced skills in analyzing qualitative and quantitative user data.
- Ability to prepare sophisticated, clear, and persuasive research reports tailored to various stakeholders, including executives.
- Expertise in presenting research findings to diverse audiences from cross-functional teams.
- Demonstrated ability to influence and collaborate effectively with designers, product managers, engineers, and other disciplines across our business to implement research insights.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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