Hybrid User Experience Research Intern

at Tyme

• Job title: User Experience Research Intern
• Job type: Internship
• Experience level: Entry level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Ho Chi Minh City, Vietnam

About the role

• UX Research Intern for a fin-tech company in Vietnam, focusing on qualitative and quantitative research. Gaining hands-on experience in research operations with opportunities to travel abroad.

Responsibilities

• Support both quantitative and qualitative UX research across the full research lifecycle, from planning to synthesis.
• Assist in designing and running quantitative studies, including writing questionnaires, setting up survey logic, programming surveys, and monitoring data quality.
• Support qualitative research activities such as note-taking, transcription review, tagging, and assisting in synthesis of interviews or usability tests.
• Help clean, structure, and analyze research data (quant and qual), translating raw inputs into clear, actionable insights.
• Contribute to building and maintaining research repositories, ensuring insights, reports, and datasets are well-organized, searchable, and reusable.
• Leverage AI tools (e.g., Claude, transcription tools, text analysis) to streamline research workflows, including summarization, coding, and insight generation — while critically evaluating output quality.
• Experiment with and improve internal research workflows by integrating AI where appropriate (e.g., speeding up synthesis, survey analysis, or documentation).
• Observe and collaborate with experienced researchers, participating in research planning, discussions, and critiques.

Requirements

• A portfolio or academic project demonstrating end-to-end research experience (planning, execution, and synthesis), including both qualitative and/or quantitative methods.
• Bachelor’s degree (or currently pursuing) in Statistics, Sociology, Psychology, Communications Research, HCI, or related fields.
• Foundational understanding of research methods, including survey design and at least one qualitative method (e.g., interviews, usability testing).
• Familiarity with tools such as Excel or Google Sheets, and survey platforms (e.g., Google Forms, SurveyMonkey, Maze).
• Experience using AI tools (e.g., Claude, ChatGPT, transcription or analysis tools) to support research workflows.
• Strong attention to detail, especially when working with data, survey logic, or qualitative notes.

Benefits

• Up to** six (6) months contract**.
• Hybrid working model with part office, part remote flexibility.
• The candidate should be based in Vietnam or the Philippines
• Career development opportunities and continuous learning.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• Opportunities for international travel for training and work purposes.
• Access to paid seminars, conferences, and courses for ongoing professional development.