Hybrid UX Researcher

at KUBRA

• Job title: UX Researcher
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$90,000 - CA$115,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Mississauga, Canada

About the role

• UX Researcher at KUBRA conducting user-centered research to enhance customer communication solutions. Collaborating with product, design, and engineering teams to deliver impactful insights.

Responsibilities

• Conduct exceptional user experience research and provide high-quality insights to help discover, innovate, identify, and validate ideas through collaboration.
• Work closely with cross-functional teams to gather requirements, recruit for and conduct mixed-methods research methodologies, and communicate findings to the stakeholders.
• Translating findings into actionable recommendations and advocating research findings to diverse audiences via presentations or async documentation.
• Advocate for user-centered design, aligning design decisions with user needs and business goals.
• Actively contributes to the optimization of UX research processes and workflows to improve research efficiency.
• Collaborate with Product Design, Product and Development to identify and prioritize research opportunities.
• Plan and execute mixed methods user-centered research, including generative interviews, concept-testing, surveys, evaluative unmoderated studies, and usability testing.
• Communicate results, translating findings into actionable recommendations and advocating research findings to diverse audiences through written and oral presentations.
• Actively participate in projects and recurring team meetings.
• Contribute to the optimization of UX research processes and workflows to improve research efficiency.

Requirements

• 2+ years of professional experience in mixed-methods user-centered research
• Familiarity with the technology industry and UX research trends: Exhibit experience and knowledge of B2B practices and technology
• Experience in in-depth 1:1 interviews, concept-testing, evaluative unmoderated studies, usability testing, surveys, user personas, journey mapping, and analytics tools

Benefits

• Earn annual performance-based bonuses recognizing your contributions
• Enjoy generous benefit coverage with low premiums, plus a Healthcare Spending Account and Wellness Spending Account
• Invest in your future with RRSP matching
• Take time to recharge with paid vacation and sick days, and enjoy a paid day off for your birthday
• Make a difference with two paid volunteer days to support causes you care about
• Keep learning with free access to LinkedIn Learning and our education reimbursement program for continued development
• Feel appreciated through our employee recognition programs
• Support your mental health with a free premium Headspace membership
• Stay refreshed with unlimited access to fully stocked beverage stations
• Save more with exclusive Perkopolis retail discounts