Join Betclic's User Research Ops team to enrich user experiences through AI - driven insights. Engage in operational and research initiatives within a multicultural tech environment.
About the role
- Senior User Researcher for the leading audio streaming service. Focusing on mobile experience research and delivering insights to shape product direction.
Responsibilities
- Define, plan, and conduct research across mobile experience initiatives
- Deliver evidence-based insights that guide product strategy and UX direction
- Collaborate cross-functionally with Product, Design, Data Science, and Engineering
- Represent research with senior stakeholders - bringing findings to life through clear storytelling
- Contribute to the health and capability of the broader UR team
Requirements
- An expert researcher with extensive industry experience
- Degree or equivalent in Human-Computer Interaction, Cognitive Psychology, or Social Science
- Skilled across a wide range of User Research methods - ethnography, contextual inquiry, usability testing, concept testing
- Comfortable navigating ambiguity and breaking down unstructured challenges into actionable learning plans
- Excellent communicator, confident with senior audiences
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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