Implementation Specialist leading customer onboarding and integration setup for CRM solutions at Badger Maps in Granada. Ensuring client success through effective communication and collaboration.
About the role
- API & Implementation Consultant at Wolters Kluwer implementing software and API certifications for clients in Belgium and the Netherlands. Collaborating with internal teams to enhance customer satisfaction and project delivery.
Responsibilities
- Implementeren van ons standaard softwarepakket Twinfield bij uiteenlopende klanten.
- Uitvoeren van API‑certificeringsprojecten voor zowel nieuwe als bestaande klanten.
- Onderzoek doen naar klant- en marktuitdagingen.
- Projecttimelines coördineren en milestones bewaken.
- Pilotprojects uitvoeren/ testen en documentatie opstellen.
- Intensief samenwerken met Sales, Customer Support, Product en Customer Success.
Requirements
- Bewezen ervaring met succesvolle implementatie- certificeringsprojecten.
- Ervaring met API’s is vereist.
- Je kan goed omgaan met ambiguïteit, veranderende prioriteiten en complexe situaties.
- Doorzettingsvermogen in combinatie met sterke probleemoplossende vaardigheden.
- Kennis van of interesse in accountancy is een plus (maar geen must; je krijgt training om wegwijs te worden in onze producten).
- Communicatief sterk, klantgericht en in staat om helder advies te geven.
Benefits
- Tal van opleidingen, waaronder een volledige Twinfield‑training.
- Een hecht, internationaal team met regelmatige teamdagen en samenwerkmomenten.
- Doorgroeimogelijkheden richting specialisten- of senior consultancyrollen.
- Een omgeving waar jouw ideeën over procesverbetering écht worden opgepikt.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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