SAP BRIM SOM and CI Implementation Manager responsible for leading project execution, stakeholder coordination, and process improvements for client digital transformation.
About the role
- Implementation Specialist leading customer onboarding and integration setup for CRM solutions at Badger Maps in Granada. Ensuring client success through effective communication and collaboration.
Responsibilities
- Help clients identify their needs and define their desired integration setup
- Connecting Badger to our customers' CRMs
- Assisting with current CRM integrations
- Manage communication and expectations between clients and the engineering team during the integration setup process
- Collaborate with Engineering and Customer Success to improve our tools and processes
Requirements
- 1+ year of experience in customer-facing roles in an English-speaking environment, either on the phone or in-person.
- Excellent written and verbal communication skills in English
- Working knowledge of CRM platforms such as HubSpot, Salesforce, or similar systems
- Highly independent, detail-oriented, and process-driven, with strong organizational and multitasking skills
- Adaptable and comfortable learning new CRM systems and adjusting to evolving processes and workflows
- Ability to work 11:30 AM- 7:30 PM CET
Benefits
- Flexible schedule
- Hybrid work set-up: 2 days from home and 3 days in the office
- Benefits: Private health insurance, Cobee benefit scheme, seniority days, sabbatical & volunteering time off for the cause of your choice
- Personal Development: Training allowance for books & courses + separate allowance for Spanish/English classes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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