Hybrid Field Implementation Specialist – Travel Required

at Haemonetics

• Job title: Field Implementation Specialist – Travel Required
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $66,463 - $113,159 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Field Implementation Specialist for Haemonetics overseeing TEG implementations. Responsible for on-site training and project management while requiring extensive travel across the region.

Responsibilities

• Plan, schedule and execute all aspects of Haemonetics TEG implementations
• Engage and manage customer Laboratory, IT and clinical resources
• Ensure quality control throughout projects
• Responsible for on-site device setup, configuration, operator training and validation of analyzer
• Provide on-site installation, software and hardware configuration, product support
• Troubleshoot Haemonetics equipment
• Validate analyzers
• Provide operator training for Haemonetics software and devices
• Support analyzer testing and evaluate calibration reagents and QC controls
• Conduct tests using calibrated pipettes in a clinical, laboratory or research setting
• Handle blood samples as it relates to hemostasis and coagulation testing
• Lead, facilitate, coordinate, and track day-to-day project activities
• Communicate progress and outcomes to internal and external stakeholders
• Lead regular status meetings with project team
• Ensure complete project closure including customer acknowledgment, equipment and materials reconciliation, and transition to Customer Support
• Utilize time, project and support-tracking tools
• Resolve and/or escalate issues in a timely manner
• Adhere to and follow Haemonetics policies and procedures
• Extensive overnight travel up to 65% as required

Requirements

• Bachelor's Degree in Medical Technology or related field
• Preferred Medical Technologist (MT), ASCP
• 4-6 years of experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare
• Demonstrated project management experience
• IT and/or software implementation experience preferred
• Equivalent combination of education and experience required

Benefits

• 401(k) with up to a 6% employer match and no vesting period
• Employee stock purchase plan
• Flexible time off for salaried employees
• Accrual of three to five weeks’ vacation annually (based on tenure)
• Accrual of up to 64 hours (annually) of paid sick time
• Paid and/or floating holidays
• Parental leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Health and welfare benefits