Field Implementation Specialist for Haemonetics overseeing TEG implementations. Responsible for on-site training and project management while requiring extensive travel across the region.
Responsibilities
Plan, schedule and execute all aspects of Haemonetics TEG implementations
Engage and manage customer Laboratory, IT and clinical resources
Ensure quality control throughout projects
Responsible for on-site device setup, configuration, operator training and validation of analyzer
Provide on-site installation, software and hardware configuration, product support
Troubleshoot Haemonetics equipment
Validate analyzers
Provide operator training for Haemonetics software and devices
Support analyzer testing and evaluate calibration reagents and QC controls
Conduct tests using calibrated pipettes in a clinical, laboratory or research setting
Handle blood samples as it relates to hemostasis and coagulation testing
Lead, facilitate, coordinate, and track day-to-day project activities
Communicate progress and outcomes to internal and external stakeholders
Lead regular status meetings with project team
Ensure complete project closure including customer acknowledgment, equipment and materials reconciliation, and transition to Customer Support
Utilize time, project and support-tracking tools
Resolve and/or escalate issues in a timely manner
Adhere to and follow Haemonetics policies and procedures
Extensive overnight travel up to 65% as required
Requirements
Bachelor's Degree in Medical Technology or related field
Preferred Medical Technologist (MT), ASCP
4-6 years of experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare
Demonstrated project management experience
IT and/or software implementation experience preferred
Equivalent combination of education and experience required
Benefits
401(k) with up to a 6% employer match and no vesting period
Employee stock purchase plan
Flexible time off for salaried employees
Accrual of three to five weeks’ vacation annually (based on tenure)
Accrual of up to 64 hours (annually) of paid sick time
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