Policy Manager leading the development of rail industry policies impacting passengers and organizations. Collaborating with key stakeholders to drive change in the UK's rail system.
About the role
- Senior Branch Network Management Trainee responsible for coaching and leading a team at Wells Fargo. Engaging with customers to improve their financial success while managing operational excellence.
Responsibilities
- coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
- this includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
- resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 4+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- management experience including hiring, coaching, and developing direct reports
- ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
- ability to analyze performance, understand strengths and opportunities
- experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
- experience building and maintaining effective relationships with customers, internal partners and within the community
- ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
- knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
- ability to interact with integrity and professionalism with customers and employees
Benefits
- robust benefits
- competitive compensation
- programs designed to help you find work-life balance and well-being
- rewarded for investing in your community
- celebrated for being your authentic self
- empowered to grow
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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