Case Manager coordinating patient care at Advocate Health for optimal resource utilization and management. Collaborating with healthcare teams to ensure quality service and compliance in Macon, GA.
About the role
- Field Service Manager leading offshore crane service operations including installation, maintenance, and troubleshooting in Houston. Responsible for operational execution and customer satisfaction.
Responsibilities
- Lead and manage offshore crane service operations, including direct oversight of offshore technicians and a Field Service Supervisor.
- Establish departmental goals, KPIs, and performance standards aligned with business objectives, including revenue, margin, utilization, safety, and customer satisfaction.
- Develop, manage, and maintain accountability for an annual service budget, including forecasting, cost control, labor efficiency, and capital expenditures.
- Provide leadership, coaching, and development of service personnel including workforce planning, competency development, performance evaluations, succession planning, and hiring decisions.
- Ensure safe offshore operations in compliance with NOV policies, customer standards, and regulatory requirements; promote a zero-incident safety culture.
- Drive continuous improvement in service execution, technician productivity, and operational efficiency.
- Maintain oversight of service backlog, revenue capture, billing accuracy, work in progress, and accounts receivable.
- Support commercial growth through customer engagement, proposal input, scope development, and identification of aftermarket opportunities.
- Coordinate with engineering and manufacturing to resolve complex equipment issues and improve product reliability.
- Ensure high levels of customer satisfaction through proactive communication and issue resolution.
- Perform other work-related tasks as assigned.
- Comply with all NOV Company and HSE policies and procedures.
Requirements
- Must possess a high school diploma, GED, or equivalent combination of education and experience.
- Microsoft Office knowledge required.
- Minimum 1 year field experience as a Field Service Technician in the oil and gas industry required.
- Strong knowledge of offshore safety standards and regulatory requirements.
- Minimum 3 - 5 years personnel management experience required.
Benefits
- 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that are effective your date of hire. Visit __usbenefits.nov.com/cost-for-coverage__ for more information.
- FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
- All regular full-time employees receive up to 11 paid holidays per year.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Portfolio Manager managing commercial real estate client relationships at KeyCorp, providing financial solutions and driving portfolio profitability. Collaboratively working with stakeholders to ensure asset quality and compliance.
Banking Center Manager responsible for directing operational efforts and managing customer service. Ensuring compliance with banking policies and providing leadership to staff in Spring, TX.
Health Home Care Manager coordinating services for chronically ill patients in New York City. Guiding patients through the healthcare system and providing advocacy and support services.
Manage banquet service operations to achieve customer satisfaction and compliance with policies at Hotel Northland. Supervise the banquet section's daily operations and budget management.
Food & Beverage Manager ensuring quality service and financial goals at Hotel Equities' Hotel Northland in Green Bay, WI. Responsible for managing F&B operations, budget, and staff development.
Associate Care Center Manager at Gateway Services Inc. overseeing second shift crematory operations and team leadership. Ensuring compliance, performance, and operational excellence for second shift.
Managing financial performance for Healthfirst's healthcare portfolio and overseeing analytics for trend evaluation. Delivering actionable insights and supporting operational management across departments.
Ocala GRMA Orchard Manager overseeing the health and productivity of USDA Forest Service orchards. Collaborating with the USDA to maintain quality and manage seed production initiatives.
Orchard Manager at American Forests managing USDA Forest Service orchards on Kisatchie National Forest. Responsible for maintaining health and productivity of orchards, SPAs, and NPPAs.