Senior HR Business Partner at Cross River driving HR strategies for a global fintech company. Fostering employee engagement and organizational development while ensuring compliance and partnerships with leadership.
WF
Hybrid Senior HR Service Delivery Consultant – New Hire Compliance Operations
Posted 2 weeks ago
About the role
- Senior HR Service Delivery Consultant supporting New Hire Compliance Operations at Wells Fargo. Leading a team to ensure compliance, regulatory adherence, and operational excellence.
Responsibilities
- Lead and mentor a team of 12 professionals
- Provide team leadership and subject matter expertise to the NHCO team
- Identify, define and lead process improvement initiatives
- Lead control execution activities for NHCO processes
- Collaborate with the wider Staffing Shared Services team on transformation activities
- Work on internal HR information systems to improve operational efficiency
- Liaise with contracted vendors for service delivery
- Resolve moderately complex issues and lead team deliverables
- Develop and maintain operational performance analytics
Requirements
- 4+ years of Human Resources operations experience
- 2+ years in a team leading role with expertise in supervising and coaching team members
- Hands-on experience with HR and onboarding platforms (ServiceNow, Workday)
- Experience in a global, matrixed environment
- Ability to interpret, develop, and implement guidelines and procedures
- Strong collaboration skills
- Demonstrated capability in mentoring and guiding talent development
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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