Head of Global Payroll Pre - Sales Specialists leading a high performing global Pre Sales function. Ensuring feasibility and value of payroll solutions while partnering closely with Sales, Product, and Delivery teams.
About the role
- Lead Business Execution Consultant at Wells Fargo focusing on product strategy and customer experience transformation. Partnering across multiple areas to shape customer journeys and influence investment decisions.
Responsibilities
- facilitate and manage key strategic decision forums
- manage multi-year investment plan and initiative roadmap
- develop and maintain roadmap materials and structure executive level updates
- manage technology investment roadmaps
- drive accountability for assigned initiatives
- lead customer journey mapping through loan shopping, onboarding, servicing
- conduct ongoing monitoring of client experience
- develop the vision for target-state client experience
- partner with various teams to recommend improvement strategies
- lead cross-functional teams to execute programs
- perform data-driven assessments and deliver actionable recommendations
Requirements
- 5+ years of Business Execution, Implementation, or Strategic Planning experience
- experience in customer experience, product management, or roles that directly influence customer outcomes
- Lean Management, Six Sigma, or process improvement background
- demonstrated ability in process mapping, journey design, and solution thinking
- strong relationship management and communication skills
- experience in financial services or related industries supporting complex, cross-functional initiatives
Benefits
- competitive salary
- robust benefits package
- programs to support work-life balance and well-being
- support for investing in your community
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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