Customer Care Representative providing exceptional customer service at Connect Hearing in Chilliwack, managing appointments and client relationships while supporting Hearing Care Professionals.
About the role
- Customer Services and Sales Operations Manager overseeing sales operations and customer engagement at NVIDIA. Leading teams to improve operational efficiency and strategic goal implementation.
Responsibilities
- Overseeing sales operations and customer service teams
- Leading daily sales activities and customer engagement efforts
- Guaranteeing accuracy in forecast management and meeting customer demand
- Directing strategic allocation and inventory planning for consumer products
- Guiding account management teams across the full sales cycle
- Coordinating key business processes and metrics
- Leading cross-functional collaboration with Business Operations, Product Management, Finance, and Logistics
Requirements
- A bachelor's degree in Business, Supply Chain Management, or a similar field (or equivalent experience)
- More than 8 overall years of experience in sales operations, supply chain management, or customer service roles
- 3+ years of leadership experience
- Proven track record of managing end-to-end sales order processes and driving central initiatives
- Outstanding leadership skills with experience in guiding and developing teams
- Strong analytical capabilities to coordinate business metrics and make data-driven decisions
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
Benefits
- Highly competitive salaries
- Comprehensive benefits package
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