Customer Care Representative delivering exceptional service at Connect Hearing clinics. Scheduling appointments, managing client accounts, and supporting third - party billing operations.
About the role
- Customer Care Representative providing exceptional customer service at Connect Hearing in Chilliwack, managing appointments and client relationships while supporting Hearing Care Professionals.
Responsibilities
- Providing exceptional customer service in person, over the phone and by email
- Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
- Managing and maintaining client accounts while building relationships
- Working with insurance companies for successful third-party billing operations
- Assist with cleanings and minor in-clinic device repairs
Requirements
- Strong communication and customer service skills
- Experience or would enjoy working on and reconciling accounts receivable
- Aligned with our value of helping others
- Can-Do attitude, willingness to learn and grow knowledge
Benefits
- Extended Health Benefits Package from day one
- 3 weeks vacations to start, increasing with tenure
- 6 days of personal time in your first year
- Additional days off, including your Birthday!
- Eligible for Monthly Bonus
- Growth and development opportunities including education sponsorship
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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