Manager overseeing IT Vendor Management for Global Technology Services. Focused on vendor governance, compliance, and operational execution in outsourcing arrangements.
About the role
- Specialist responsible for project planning and coordination in Networks sourcing department. Collaborating with internal teams and supporting junior members in achieving project goals.
Responsibilities
- Involve (planning, briefing, etc.) internal and external resources.
- Responsible for handling structural projects allocations and high complexity requests
- Search for partners based on requested capabilities.
- Check availability & budget with partners.
- Communicate timings to the project manager.
- Follow-up budget approval by PST/CST teams
- Offer direct supportive services to Project Services Teams and Client Services Teams, offering extra capacity or capabilities.
- Offer indirect supportive services.
- A business partner in pre-sales advice, come up with custom solutions for strategic projects.
- Handle requests for pricing and feasibility of client service teams.
- Manage administrative tasks in partners recruitment funnel: onboarding and registration in our tools, legal documents signing & follow-up.
- Assign partners to the necessary trainings.
- Use negotiated rate cards to advice pre-sales on using network services.
- Request bespoke proposals of partners.
- Develop and maintain knowledge bank of information on partner services, ready to plug-in into proposals.
- Develop and maintain relations with suppliers offering services, (in) directly supporting our market research services.
- Search new contacts via LinkedIn and market research associations.
- Keep track of networks partners performance.
- Organize feedback calls with network partners.
- Request feedback on supplier collaboration from internal client.
- Identify needs for improving existing networks of professionals.
- Contract the (new) partners and lay foundations for future collaboration.
- Educate and inform the networks on key essential elements (eg data privacy).
- Continuously improve the bonding & usage of networks.
- Ensure billability for internal resources.
- Provide the necessary induction and training for new acquisitions.
- Offer support for new acquisition in adjusting to change.
- Organize roll-out of networks usage.
- Identify needs for setting-up new networks.
- Proactively create standardized sales materials on networks, to enable best usage of the services.
- Anticipate business needs on in demand markets and proactively search for partners.
- The owner for reporting on the assigned network.
- Ensure PO process is followed within the team.
- Proactively propose solutions on improving cost control.
- Work closely with Finance department to develop reporting resources.
- Identify opportunities to negotiate better rates.
- Has knowledge of all the tools used for performing the key responsibilities and use that knowledge to build best practices.
- Can transfer technical knowledge in an easy and comprehensive manner.
- With technical knowledge, able to challenge experts and have a discussion on different aspects relevant to the domain.
- Has good understanding of basic concepts related to market research, especially those related to the key responsibilities.
- Understand the strategic value of market research for organizations.
- Up to date with most of the common research and activation solutions out there.
Requirements
- more than 6 years’ experience
- Bachelor’s degree (e.g. Marketing, Languages, Mathematics or similar)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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