Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Procurement Construction Project Specialist overseeing construction procurements and property acquisition. Leading renovation and development projects complying with HUD guidelines in Chicago area.
Responsibilities
- Serves as the procurement in-house technical expert for construction and construction-related procurements, contracting, and property/material acquisition/disposition
- Responsible for leading and managing renovation, development projects and new construction
- Will lead complex solicitation projects as assigned
- Ensure projects occur as prescribed by the annual buying plan
- Coordinate administrative tasks related to supporting the procurement needs of the agency
- Provide oversight of all construction and construction related purchases in compliance with HUD guidelines while extending bidding opportunities to all Minority and Women-owned Business Enterprise (M/WBE) sources in order to increase their participation where feasible
- Ensure that HUD mandated Section 3 requirements are met
- Accountable for ensuring adherence to all federal laws pertaining to the Davis-Bacon Act
- Responsible for the day-to-day oversight of capital, construction and renovation procurements and for coordinating activities
- Identify suitable vendors
- Review renderings prior to formal bid release and coordinate required changes with internal and external stakeholders
- Review and comment on specifications, quality plans, design and construction submittals, and drawings
- Coordinate site visits
- Manage Pre-Award process
- Provide procurement oversight of construction contracting, including change orders and issuing Purchase Orders
- Identify and resolve complex procurement-related issues with internal and external stakeholders
- Identify and suggest procurement strategies related to construction to increase market responses
- Complete vendor outreach as necessary
- Works with the leadership to prepare notices and track procurement process violations
- Providing procurement guidance or training to users or vendors
- Provide insight into the construction industry and standards
- Responsible for the monthly P-Team Meetings, including updating the agenda, taking and distributing meeting notes, owning the calendar invitations, coordinating with all appropriate parties, and all other tasks related to the P-Team Meetings
- Monitor procurement adherence to CHA Procurement Policy, HUD regulations, and federal and/or state statutes, including Davis Bacon
- Works with Contract Contracts Compliance Team to identify and implement strategies to increase Section 3 and Minority and Women-owned Business Enterprise (M/WBE) contract participation
- Provides technical guidance on construction procurements and projects to Procurement Specialists and other team members
- Promotes and maintains the integrity of CHA while conducting business in an ethical and professional manner to ensure avoidance of all actual and potential conflicts of interest
- Provides recommendations to enhance construction processes and documents
- Complete non-construction related solicitations as assigned.
- Performs other duties as assigned.
Requirements
- A bachelor’s degree or equivalent work experience
- 3 to 5 years of progressive construction and design experience, preferably in a lead role
- Experience in creation and management of procurement solicitation processes
- Construction buyer or procurement lead is preferred
- Must possess a comprehensive ability to understand complex bidding and procurement specifications
- Computer literacy is required
- A strategic thinker with strong analytical and quantitative skills is needed
- Must be able to collaborate and work effectively across multiple internal and external groups and levels
- Good ability to identify complex problems and discrepancies, independently perform research and analysis of causes, and oversee completion of approved corrective actions
- Advanced knowledge of Microsoft Excel, Word, and PowerPoint
- Proficient with technology typically associated with engineering and construction
- Meaningful comprehension of construction and engineering documents, drawings, and schedules
- Proficient knowledge of construction industry terminology
- Knowledge of contract specifications, quality plans, design and construction submittals, and drawings
- Demonstrated ability to make independent decisions
- Excellent communication (written and oral) ability, and time management and organizational skills are required
- An expert understanding and demonstrated experience in complex capital and construction contracting, design-build, and other construction methodologies
- Demonstrated ability to work in a demanding, high-pressure work environment
- Strong team-oriented culture and customer service approach desired
- Knowledgeable of the federally mandated Davis Bacon Act and related laws, prevailing wage laws, the U.S. Department of Housing and Urban Development (HUD) Section 3 requirement to employ low and very low-income Chicago area residents, M/WBE and DBE requirements, affirmative action and contracting procedures.
Benefits
- Vacation, Sick and Personal, competitive PTO package
- Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability Insurance
- Long-Term Care Insurance
- Pet Insurance
- Parking Transit
- Prepaid Legal Services
- Brightstar 529 College Savings Plan
- Identity Theft Protection
- Hospital Indemnity Insurance
- Voluntary Critical Illness Insurance
- Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
- Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
- Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA’s established policies and procedures.
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