Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Procurement Operations Specialist supporting end-to-end procurement processes in Vodafone's global shared services. Involves supplier coordination, compliance validation, and operational continuity.
Responsibilities
- Manage end‑to‑end procurement processes from request initiation to completion, ensuring accuracy and timely processing.
- Create and validate NSS Purchase Orders in SAP/EVO, ensuring alignment with Delegation of Authority (DoA) requirements.
- Record and confirm Goods Receipt Notes (GRN), including processing reversals and handling site returns when required.
- Prepare and validate shopping carts in EVO SRM, ensuring compliance with budgetary guidelines and material codes.
- Maintain data accuracy, monitor approval flows, and address discrepancies proactively.
- Collaborate with suppliers, internal teams, leadership, and finance stakeholders to enable seamless operations.
- Prepare dashboards and operational reports to support performance tracking and decision-making.
Requirements
- Possess strong understanding of procurement, SCM, and P2P processes including shopping cart and GRN management.
- Proficient in SAP or similar ERP systems.
- Demonstrate excellent attention to detail and the ability to validate procurement documentation effectively.
- Communicate clearly and confidently with internal teams and suppliers, with proficiency in English and German.
- Capable of handling multiple priorities and managing requests efficiently.
- Hold a graduate or engineering qualification.
- Ideally familiar with Power BI or Power Apps for reporting and automation needs.
- Bring experience in end‑to‑end SCM/P2P operations with a solution‑oriented, collaborative approach.
Benefits
- Opportunity to work within a high‑impact SCM environment supporting critical procurement operations.
- Exposure to global systems (SAP/EVO) and cross‑functional procurement processes.
- Collaboration with diverse stakeholders including suppliers, leadership teams, and finance.
- Development through dashboards, reporting responsibilities, and process optimisation initiatives.
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