Senior Director of Content Analytics driving data-informed decision-making at CNN. Leading a team of analysts and fostering a culture of analytics across platforms.
Responsibilities
Develop comprehensive methodologies to assess performance of individual pieces of content compared to expectations
Deeply understand, measure, and explain the news cycle, providing assessments of content and overall digital performance relative the news cycle of the day
Support the growth and deepening of audience engagement for content delivered via streaming products and produce best-in-class insights with tangible opportunities for editorial teams to act on
Inform long-term content strategy through deep analytics and modeling synthesized with research
Drive the development of self-serve tools for the newsroom to be able to quickly understand performance and inform real-time decisions for coverage and content promotion
Co-lead the conversation on digital performance in daily news meetings with editorial partners
Partner with audience and engagement analytic teams to evaluate how content drives overall reach and deepens engagement
Develop and lead a team of data analysts who partner with product and editorial teams
Execute on the analytic strategy of content groups within CNN, building programs to deliver data analysis, experimentation, and survey-based research in support of product and editorial decisions
Evaluate existing and develop new metrics, reports, and dashboards for internal audiences; create consistent and documented data definitions for key content metrics
Apply both quantitative disciplines and creativity to translate data into actionable insights through data visualization
Define and validate data by working with business partners to ensure data quality and alignment with company-wide data logic/naming conventions
Work with internal or external data partners to process, organize, and connect various data sources, including content metadata, behavioral user data, and third-party audience and customer satisfaction data.
Requirements
10+ years of experience in data/analytics or related field
3+ years of experience managing and building an analytics team
Experience with BI tools (e.g. Looker, Domo, Tableau, etc.)
Significant experience using SQL to explore and analyze large data sets in cloud environments
Experience with providing data requirements while working with structured and unstructured data sets
Experience with digital news, streaming content or relevant digital analytics experience plus strong interest in news
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