Onsite Content and Analytics Execution Lead

Posted 6 hours ago

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About the role

  • Content & Analytics Execution Lead operationalizing banking processes for Truist's Commercial Banking. Collaborating with teams to improve client and teammate experience while mitigating risks.

Responsibilities

  • Operationalize TCCB processes by developing and updating procedures
  • Create and maintain client-facing materials for consistency
  • Implement continuous process improvements for client and teammate experience
  • Work closely with risk partners to align processes with enterprise policies
  • Collaborate with digital, product, and technology partners for new systems and tools
  • Identify and create operational metrics to drive process execution
  • Assist with data tasks and ad hoc project support as needed

Requirements

  • 15+ years of banking experience or equivalent education/training
  • 10 years of operations and/or risk experience
  • Bachelor’s degree in relevant field or equivalent combination of education and work experience
  • Ability to grasp and interpret complex operational issues
  • Strong data and analytics skills with advanced knowledge of Excel
  • Ability to manage a library of content requiring continuous updating
  • Advanced understanding of Commercial business processes and Wholesale systems

Benefits

  • medical, dental, vision, life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • at least 10 days of vacation
  • 10 sick days
  • paid holidays
  • pension plan (depending on position)
  • restricted stock units (depending on position)
  • deferred compensation plan (depending on position)

Job title

Content and Analytics Execution Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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