Marketing student assisting in social media content creation and digital marketing strategies for a PropTech platform. Engaging in creative storytelling and brand development whilst working remotely.
About the role
- Senior Content Designer at Expedia creating content solutions for a global travel market. Responsible for content strategy, partnerships with product teams, and user testing.
Responsibilities
- Design thoughtful, intuitive content solutions for a range of product use cases and interactions
- Apply human-centered practices and solid information architecture methods
- Apply sophisticated concepts around UI frameworks, modularity, localization, reuse, and related concepts
- Stage and contribute to workshops that help others develop content-strategy knowledge
- Partner across product and research teams to drive content tests that measurably improve the customer experience
- Identify, log, prioritize, and resolve content bugs across the portfolio
- Contribute frameworks, methods, critique, and knowledge that raise the bar for junior team members
- Exhibit storytelling and persuasive techniques that build trust and establish long-term relationships with teams and partners
Requirements
- Bachelor's degree or equivalent work experience
- Experience in UX Writing, Content Audits and Analysis, Content Mapping and Modeling, Information Architecture, and Storytelling
- Able to audit, analyze, structure, create, and present content independently
- Understanding of human-centered design (HCD) practices
- A thoughtful, empathetic, and inclusive approach to content design
- Exposure to working on content problems across systems and brands
- Strong skills in facilitation and presentation
Benefits
- Medical/dental/vision
- Paid time off
- Employee Assistance Program
- Wellness & travel reimbursement
- Travel discounts
- International Airlines Travel Agent (IATAN) membership
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