Lead Payroll Specialist handling complex payrolls and supporting a team in Langen. Ensuring compliance with regulations and maintaining high quality in payroll processes for client satisfaction.
Responsibilities
As Lead Payroll Specialist you are the central subject-matter authority for payroll at the Langen location.
Your focus is on independently executing complex payroll calculations and on the technical direction and support of the payroll team.
You support a team of currently 10 Payroll Specialists as the technical point of contact, mentor and sparring partner.
You ensure compliance with statutory requirements and drive the continuous improvement of processes.
In addition to your technical leadership role, you personally manage a selected portfolio of clients and carry out their payrolls independently.
In technically demanding situations and escalations, you apply your expertise purposefully and support both the team and clients with solution-oriented advice.
Requirements
Excellent knowledge of tax and social security law
Strong user-level experience with a payroll system, ideally PROVIA
Experience in a technical leadership role (e.g., Senior, Expert, Mentor)
Strong communication and advisory skills with both team and clients
Structured, solution-oriented and quality-conscious approach to work
Several years of solid experience in payroll processing
Benefits
Technical responsibility: Independently conducting complex payroll processing for selected clients
Technical management and quality assurance of payroll processes at the location
Point of contact (m/f/d) for complex payroll, tax and social security questions
Support for the team in special cases, audits, and escalations
Analysis and continuous optimization of payroll and service processes
Ensuring a consistent professional quality level
Technical guidance, coaching and knowledge transfer within the payroll team
Support in the technical onboarding of new employees
Cross-site exchange with other Senior Payroll Specialists to promote knowledge transfer
Close collaboration with the Head of Customer Service as a technical sparring partner
Participation in employee discussions, feedback and development meetings in coordination with the Head of Customer Service
Technical input on personnel decisions without sole disciplinary responsibility
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