Analista de Cobrança Jr atuando com gestão de cobranças no Centro de Excelência Votorantim. Foco em garantir o cumprimento da regua de cobrança e suporte ao time de cobrança ativa.
Responsibilities
Create and maintain Pefin/Serasa and Notary (Cartório) indices
Ensure adherence to the collections workflow (dunning schedule)
Manage the portfolio of key/major clients
Monitor key performance indicators (KPIs)
Manage documentation and related processes
Monitor and manage the CAP service dashboard
Provide support to the active collections team
Conduct client alignment meetings
Requirements
Advanced knowledge of Excel and Microsoft Office 365
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