Analista de Qualidade Operacional Pleno na Atento, responsável por melhorias nos indicadores e desenvolvimento de colaboradores. Atuando em atendimento e suporte a pacientes em Santo André.
AT
Atento
Currently Hiring
About the company
Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers globally, based on revenues.
Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States.
Since 1999, the company has developed its business model in 14 countries where it employs 150,000 people.
Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels.
Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others.
Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE).
In 2019, Atento has been named one of the World´s 25 Best Multinational Workplaces and one of the Best Multinationals to Work for in Latin America by Great Place to Work®.
Open jobs
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10 jobs found
Analista de Qualidade Operacional responsável por planejamento e análise de qualidade em Santo André. Atuação híbrida com ênfase em metodologias ágeis e uso de ferramentas como Excel e Power BI.
Analista de Planejamento Sênior at Atento focusing on analytics and strategic decision - making. Involved in forecasting, schedule management, and real - time data analysis.
Recruitment and Selection Analyst at Atento focusing on operational vacancies and candidate selections. Involves candidate profile analysis, interviews, and reporting on recruitment processes.
Client Specialist for sales and service via chat and WhatsApp. Managing customer needs and providing solutions in a call center environment.
Customer service specialist handling billing and negotiation for telephony services in Brazil. Engaging customers with personalized support while offering payment solutions and product information.
Customer service specialist handling inbound sales in Brazilian telecommunications. Responsible for identifying customer needs and providing practical solutions while working remotely.
SAC Specialist responsible for customer service with sales, identifying customer needs and offering telecommunications services. Work based in Feira de Santana with home office possibility after training.
Customer service representative managing student inquiries through social media platforms at Atento. Engaging with students on various platforms to resolve their questions and concerns.
Social Media Customer Relations Specialist at KROTON managing student inquiries via social media platforms. Facilitating effective communication and analysis of processes pertaining to student support.