Senior Analyst responsible for monitoring risk policies and processes in Credit Risk Analytics at Citi. Collaborating with senior management and stakeholders for strategy implementation.
About the role
- Analista de Planejamento de Cobrança III na Realize CFI, instituição financeira das Lojas Renner S.A. Atuará na gestão de portfólio e execução de Cobrança.
Responsibilities
- Ensure achievement of targets in assigned collections channels (internal partners, external partners, digital and traditional channels);
- Propose collections actions and campaigns;
- Identify and adopt new market practices to improve partner performance;
- Lead and organize periodic routines/meetings for results evaluation and meritocracy;
- Define KPIs to be monitored.
Requirements
- Strong knowledge of collections KPIs;
- Experience with call center routines, defining dialing strategy, channel operations, portfolio segmentation, and collections tools;
- Proven ability to develop collections actions and campaigns;
- Advanced Excel and PowerPoint skills;
- Willingness to travel;
- Knowledge of the credit cycle;
- Experience extracting and processing data sets using SAS / Databricks (SQL);
- Experience managing external partners and call centers;
- Knowledge of credit and collections indicators.
Benefits
- Transportation voucher and/or shuttle for positions at our distribution centers (DCs)*
- Meal/Food allowance (voucher)
- Christmas grocery voucher
- Home office allowance (for hybrid or remote employment contracts)*
- Multi-purpose credit card
- Employee discount at our stores
- Health insurance
- Dr. Be (telemedicine, telepsychology, nutritional coaching and sports coaching)
- Wellhub (Gympass)
- Programs and campaigns designed to promote health self-care and well-being for our employees and their families
- Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and work practices/tools
- Dental plan
- Univers – discounts at Raia and Drogasil pharmacies
- Pet health plan
- Running coaching
- Discounts at universities, schools, language and professional training courses
- Discounts on cinema tickets, theme parks and more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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