IT Application Operation Manager overseeing IT operations and ensuring application reliability at Vodafone. Managing projects, vendors, and IT transitions to enhance efficiency in Romania.
Responsibilities
Ensure efficient delivery of projects by coordinating all phases, optimizing resources, controlling costs and timelines, and managing subcontractors.
Oversee and implement updates and installations for new services.
Manage IT transitions for new products and services.
Negotiate service contracts, costs associated with implementations, quality and performance indicators, and implementation durations, with the support of the contracting department, with other providers of technical solutions.
It is the single point of contact for external service providers or technical platforms.
IT OPEX budget management.
Define / propose the investment budget requirement (CAPEX) for IT improvement plans.
Lead the development of operations analysis reports.
Report on the achievement of results to the Head of IT Operations.
Requirements
Knowledge of computer software and hardware, including servers and systems
Ability to coordinate multiple projects simultaneously
Effectively manages IT staff and sets department priorities.
Assessing and improving processes is vital.
Able to communicate with team members, management, and end users across the organization.
Excellent problem-solving skills, especially when it comes to directly addressing user issues with software, hardware, and servers.
Financial management and budgeting skills
Technical University diploma (Technology Information, Electronics, Telecommunications or other relevant)
Knowledge specific to project management
At least 5 years of experience in project implementation.
Minimum 5 years of experience in telecom and industry-specific projects.
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