Hybrid Account Manager

at Vodafone

• Job title: Account Manager
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Stuttgart, Germany

About the role

• Account Manager responsible for sales of Vodafone's standard products and solutions to business customers. Analyzing territory, managing customer relationships, and achieving sales targets.

Responsibilities

• As an Account Manager (m/f/d), you are responsible for selling standard products, catalog solutions and add‑ons to existing business customers as well as acquiring new customers within an assigned sales territory.
• You are responsible for revenue and target achievement in the assigned sales territory.
• You ensure a strong presence, effective customer support and customer retention for Vodafone in your territory.
• You analyze the sales territory and qualify customer contacts; identify and acquire new customer potential and maximize existing customer potential; reduce churn.
• You conduct needs analyses with customers, taking competitive conditions into account (price analyses, complementary needs).
• You set challenging goals, prioritize them and focus on what matters; you manage your time and resources.
• You take personal responsibility and are reliable and resilient.

Requirements

• Abitur (German university‑entrance qualification) or equivalent and completed commercial vocational training as a minimum requirement; ideally a university degree.
• 1–2 years of professional experience in selling telecom or hardware/software/IT products.
• Target‑oriented: sets and prioritizes challenging goals.
• Focused: concentrates on the essentials, manages time and resources.
• Reliable and resilient: takes personal responsibility.
• Very good written and spoken English (B2 CEFR).

Benefits

• Flexibility: Hybrid working allows you to work from the office or up to 3 days per week from home. In addition, you can work up to 20 days per year from EU countries and an increasing number of non‑EU countries.
• Attractive compensation and pension plan: As a collective‑agreement employee, you receive either holiday and Christmas bonuses or a 13th salary depending on the remuneration model. Our pension plan also provides occupational retirement benefits.
• Training and development: You decide which of our learning and training programs support your individual development.
• Work‑life balance: Whether childcare, health & mindfulness programs, or gym memberships — you shape your job and private life flexibly. We support you, including in caregiving for relatives.
• Discounts and additional benefits: As an employee, you receive special offers on all our mobile, fixed‑line, internet and TV products.