About the role

  • Business Manager position in B2B handling commercial relationships and solutions at Vivo, a leading telecommunications company in Brazil.

Responsibilities

  • Provide B2B customer service, maintaining a portfolio of B2B clients and closing new deals through consultative selling;
  • Present Vivo's portfolio of solutions and serve customers through digital channels (inside sales);
  • Sell Mobile and Fixed Telephony products, IT solutions, advanced technologies and value-added services;
  • Monitor channel and portfolio KPIs, analyze data and execute commercial actions to meet and exceed targets;
  • Monitor the sales pipeline, identifying blockers, backlogs and pending issues that may impact deal closures;
  • Prepare and track daily sales reports;
  • Resolve critical situations through ongoing contact with customers and internal teams.

Requirements

  • Proficient in Microsoft Office to support daily commercial routines, controls and analyses;
  • Commercial profile with a drive to get things done, results-oriented, consultative approach and active listening to understand customers' real needs;
  • Entrepreneurial mindset, with ownership mentality, responsibility for your portfolio and commitment to delivery;
  • Affinity with digital, interest in technology and innovation, and ease in learning and using software and systems;
  • Organized, planning-oriented and disciplined, able to prioritize tasks, work with a sense of urgency and complete daily demands;
  • Curious and eager to learn, questioning the status quo, proposing improvements and looking for new solutions;
  • Resilient, able to handle everyday commercial challenges, learn from difficulties and turn obstacles into growth;
  • Proactive, ambitious and never satisfied with the status quo, going beyond the basics and taking initiative to anticipate customer demands and needs;
  • Relationship-focused with digital empathy, putting the customer at the center, translating their needs into solutions and always maintaining an ownership mindset;
  • Previous experience selling Telecom products is desirable: Mobile and Fixed Telephony, IT solutions, advanced technologies and value-added services — a plus;

Benefits

  • Choose the ideal benefit for you and your dependents via a digital platform offering categories such as Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Health Care, Dental Care and Life Insurance;
  • Company mobile phone. Yes — a brand new smartphone for you!
  • Unlimited voice and data plan. Yes, unlimited! On the best mobile network, even faster with Vivo 5G!
  • Exclusive Vivo offer with special discounts on fixed-line, broadband, TV and apps;
  • Eligibility for annual Bonus or PPR (Profit Participation Program);
  • Plan your future through a Private Pension plan;
  • Have children? You may be eligible for a subsidy to help with school, daycare or nanny expenses;
  • Special allowance if you have dependents requiring special care;
  • Work in an environment that respects your personality, dress style and individuality — be your authentic self. #VemdeVocê
  • Work remotely up to 3 times per week. #Mobility
  • Flexible working hours;
  • Enjoy a day off to celebrate your birthday;
  • Participate in one of the largest corporate volunteer programs to help make a difference;
  • Benefit from our Educational Development Program offering partnerships with educational institutions with discounts, as well as certifications and online courses;
  • Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries!;
  • Access a range of initiatives to improve your physical, emotional and social wellbeing. We have #VivoWellbeing, which encourages healthy habits and a better quality of life! Services available to employees include consultations with nutritionists, psychologists, social services, telemedicine and more!

Job title

Business Manager IS II

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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