Area Manager overseeing ONLY Shops in Austria with responsibilities for staff management and operational excellence. Engaged in development, training, and sales activities in retail environment.
About the role
- Field Services Manager overseeing technical field service teams at Rockwell Automation. Driving operational and financial excellence in industrial service delivery with responsibilities in KPI management and strategic vision.
Responsibilities
- You will lead and manage technical field service teams, ensuring operational excellence and safety compliance.
- Manage operational and financial KPIs, including accountability for P&L results.
- Oversee service contract execution and customer escalations, driving timely resolution of critical issues.
- Collaborate with commercial teams to align strategies, share data insights, and strengthen customer relationships.
- Ensure accurate reporting of financial and operational outcomes while supporting business growth initiatives.
- Ability to travel 30% of the time.
Requirements
- Bachelor's degree in Mechatronics, Electrical, Electronics, Systems Engineering, or related fields.
- 5+ years of experience in technical field service or industrial service roles.
- 3+ years of experience leading or supervising technical teams.
- Proven experience managing operational and financial KPIs.
- Experience handling technical escalations and applying industrial safety practices.
- Services contract management experience.
Benefits
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
- … and other local benefits!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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